Privacy policy
Privacy Policy for 2k Book Centre, 2BC.
Last updated: October 11, 2026.
Welcome:
2k Book Centre, 2BC, operates this store and website (2kbookcentre.com) to give you a smooth, enjoyable book-shopping experience (the "Services"). Our store is powered by Shopify. This policy explains what personal information we collect, how we use it, and who we share it with when you visit, shop with us, or contact us. By using our Services, you confirm that you've read this policy.
Information we collect:
Depending on how you use our Services, we may collect;
•Contact details: your name, phone number, email, and billing and delivery addresses.
•Order and payment details: the items you buy, cancel or return, and your payment confirmation. Card and Mobile Money payments are handled by our payment providers, and we don't store your full card details.
•Account details: your username, password and preferences.
•Communications: messages you send us by email, phone or WhatsApp.
•Device and usage information: your IP address, browser, and how you move around our site, collected through cookies and similar tools.
We collect this from you directly, automatically through our website, and from service providers who work on our behalf.
How we use your information:
We use your information to:
•Process your orders, arrange delivery, and handle returns
•Manage your account and remember your preferences
•Answer your questions and support you
•Keep our store secure and prevent fraud
•Send you offers and updates, if you've agreed to receive them (you can unsubscribe at any time)
•Meet our legal obligations
Who we share it with:
We only share what's needed, with:
•Shopify, which hosts our store and processes data on our behalf
•Payment providers, to take and confirm your payment
•Couriers and delivery partners, so your order reaches you
•Analytics and advertising partners, if we use them, to understand and improve our site
•Authorities, when the law requires it
We don't sell your personal information.
Google sign-in and Google user data:
If you sign in or connect with Google, we receive only your basic profile details: your name, email address and profile picture. We use them only to create and manage your account and to give you the Services. We don't sell your Google data or use it for advertising, and we don't share it except where needed to run our store or where the law requires. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
Relationship with Shopify:
Shopify collects and processes information about how you use our Services so it can run and improve our store. To learn more, see the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.
Third-party links:
Our site may link to other websites. We're not responsible for how they handle your information, so please check their privacy policies.
Children:
Our Services are not meant for children, and we don't knowingly collect their personal information. If you believe a child has given us their details, please contact us and we'll delete them.
Security and how long we keep your information:
We take reasonable care to protect your information, but no online system is perfectly secure. We keep your information only for as long as we need it to serve you, meet legal obligations, and resolve disputes.
Your rights:
Under Uganda's Data Protection and Privacy Act, 2019 (and Kenya's Data Protection Act, 2019, for customers there), you may have the right to:
•Ask to see the personal information we hold about you
•Ask us to correct anything that's wrong
•Ask us to delete your information, or stop using it, in certain cases
•Object to marketing messages at any time
To use any of these rights, contact us using the details below. We may need to confirm your identity first, and we'll reply as soon as we reasonably can.
Complaints:
If you're unhappy with how we've handled your information, please reach out to us first and we'll gladly try to put it right. You may also complain to your data protection authority: in Uganda, the Personal Data Protection Office (PDPO), and in Kenya, the Office of the Data Protection Commissioner.
Transfers outside your country:
Our service providers, including Shopify, may store or process your information in other countries. We choose providers that take reasonable steps to protect it.
Changes to this policy:
We may update this policy from time to time. When we do, we'll post the new version here and update the "Last updated" date.
More questions?:
You can always reach us about this policy or your information:
•Phone / WhatsApp: +256764570671
•Email: 2kebookshop@gmail.com
•Address: Entebbe Road, Uganda